PRIVACY POLICY

PRIVACY POLICY

RedGrain respects the privacy of our website visitors and has constructed and manages this web site accordingly. During visits to the RedGrain website, the web servers only collect basic information such as referring-page, file requested, date/time and IP address. RedGrain may use "cookie" technology with respect to this site, but makes such use only to obtain non-personal information from on-line visitors. This information will be used only as necessary to permit functionality of the web site or to enhance the user's on-line experience. For example, we may track the number of visitors using portions or features of the site in order to improve the site and the manner in which it is used and to develop new features.

RedGrain only gathers personally identifiable information (such as name, address, telephone, fax, e-mail, and other information) when these are voluntarily submitted by a visitor. Any and all such information collected by us is used for our internal business purposes only. We will not allow such collected information to be sold, traded or viewed by any third party. The only exception to this are when you give us your consent to share this information, when we need to share your information to provide a service that you have requested, or when we are required by law to disclose information.

RedGrain reserves the right to publish non-personally identifiable, summary information regarding its Web site visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of the activities of our visitors and customers.

RedGrain has no intention of accepting any information from individuals under the age of 18. If you are not 18 or over, please leave this site immediately. Parents are urged to monitor and supervise their children's on-line activity.

RedGrain reserves the right to change this policy at any time without prior notice. Please be sure to check this page periodically for updates to this policy.

This policy describes the information practices of RedGrain in connection with this web site. This policy does not govern web sites of other parties to which we may provide links. We do not control and are not responsible for the privacy practices of or the data available on the web sites of third parties, and we urge you to evaluate the soundness of these practices and data for yourself.

RedGrain takes your privacy very seriously. In general, you can visit RedGrain websites without telling us who you are and without revealing any information about yourself. There are times, however, when we may need information from you.

RedGrain does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  1. We provide the information to trusted partners who work on behalf of or with RedGrain under extremely strict confidentiality agreements. These companies may use your personal information to help RedGrain communicate with you about offers from RedGrain and our marketing partners. However, these companies do not have any independent right to share this information.
  2. We have a parent's permission to share the information if the user is a child under age 13.
  3. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  4. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  5. We transfer information about you if RedGrain is acquired by or merged with another company.

You may choose to give us personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, to download our white papers or to provide you with a subscription. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. We intend to protect the quality and integrity of your personally identifiable information.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.


Cookies, and other technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on RedGrain web sites, but we do so in ways that keep the information anonymous. RedGrain or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page.


Mailers

RedGrain may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and in the event that you choose to not receive such mailers, we will take all steps to remove you from the list.